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Proof where the chain changes hands
Every handover in the supply chain is a point where accuracy is either confirmed or taken on trust. Goods arrive and are booked in. Orders are picked and dispatched. Vehicles are loaded and delivered to the store back door. At each of these points, someone records what happened, and that record becomes the basis for payment, replenishment and performance management. RAS Supply Chain Integrity verifies those records independently, at the moment they are created. Assurance is not a matter of confidence. It is a matter of evidence.
Our Scope of services:
The spectrum covers the four points where the chain changes hands: goods-in, picking, dispatch and store delivery. Each service verifies what was actually received, picked, loaded or delivered, and records the cause when the record and the reality do not match.
Total Confidence at Goods-In
Good Faith Receiving (GFR) combines structured processes with experienced auditors to remove uncertainty from modern supply chains. As supply chains grow more complex, particularly in the FMCG, DIY and wholesale sectors, a reliable and independent GFR solution becomes a practical necessity. RAS Supply Chain Integrity is a GFR provider recognised by the Groceries Code Adjudicator (GCA), and we work to established compliance standards, including GSCoP training and CIIA membership.
We developed the Good Faith Receiving concept and have 30 years of experience in applying it. Our work builds stronger working relationships between retailers and suppliers. Central to this is our RAS Prosper™ programme, which includes Dispute Manager, a tool that alerts stakeholders to errors and gives them a transparent forum in which to resolve them, so invoices can be settled in full.
Our approach is designed to be cost-neutral, because the savings and efficiencies gained through independent audit outweigh the initial investment. We have onboarded more than 2,000 grocery suppliers. By improving chargebacks and recoveries, our GFR solution supports compliance, strengthens supply chain performance and builds trust across your operations.
Our auditors carry out unit, case, sell-by-date and compliance audits to verify supplier performance, including overages and shorts. We feed the results back as an overall estate accuracy figure, so retailers can manage supplier performance from documented evidence rather than assumption.
Driving Supply Chain Precision with Root-Cause Analysis
Pick accuracy is critical to supply chain precision and cost control, particularly for large-scale retailers. The precision of order picking has a direct effect on inventory accuracy and on cost. By reducing shrinkage and improving stock availability, our service helps you avoid unnecessary expense and keeps your supply chain running smoothly. Our approach rests on root cause analysis, which identifies what is causing the inaccuracies rather than only recording them.
Our audit teams work across the country and verify picked orders independently. Beyond identifying errors, our RAS Prosper™ programme includes the Conversation Tracker, which alerts line managers when an error occurs. That shortens response times, because we report on accuracy status, error reasons and root causes.
We also carry out audits at the point of marshalling within distribution centres. This earlier view helps pinpoint operational problems before they escalate and makes for a more efficient workflow. You gain comprehensive data on error trends and operational performance, so decision-makers have the information they need to act quickly.
Statistics indicate a 30% improvement to store stock files over the duration of a year through our Picker Accuracy audits. By making accountability visible at every level, we help you reduce store case claims and cut both positive and negative shrinkage.
Maximise On-Shelf Availability with Nationwide DTS Audits
Direct-to-store deliveries are essential for managing high-demand, short-life products, yet delivery accuracy often presents a challenge. Time and resource constraints in store mean that accuracy checks on critical lines are easily overlooked. RAS Supply Chain Integrity provides a targeted solution through a network of mobile auditors who audit picked cages at the store back door, so retailers can rely on their delivery and compliance data.
Our national network attends sample stores within a given supplier's delivery window, which means standards are checked wherever and whenever you need them checked. One of the main benefits is speed: our auditors establish error rates on the spot, so retailers can accept deliveries in good faith while the data feeds back into chargeback calculations and supplier performance.
Beyond delivery audits, our teams can carry out PI counts, gap scans and top-selling lines audits while on site. We help improve the availability of fast-moving, short-life stock and give you a complete valuation of delivery integrity. Over the last four years, this process has produced savings of more than £2 million through reduced resource requirements, and we expect a further £1.7 million in the next phase.
Our RAS Prosper™ programme notifies retailers and suppliers when an error occurs, so both parties can resolve it quickly and avoid prolonged disruption.
Boost Stock Accuracy with Comprehensive Load Audits
While dispatch receives most of the attention, our data shows that left-offs, mis-marshalling and misrouted delivery units (DUs) have a greater effect on store stock files than pick accuracy alone. At RAS Supply Chain Integrity, we provide Load Adherence (LA) checks on equipment and media counts, together with compliance audits on randomly selected vehicle loads, to establish whether the right pallet or cage is on the right vehicle.
We have honed our expertise to deliver substantial improvements, often within the first three months of implementation, where stock accuracy and operational efficiency can improve by over 50%. Our approach guards against errors such as loading the wrong pallet and confirms that documentation and packaging standards have been met.
Our service includes checks on safe loading and on case integrity for the journey ahead. Fewer disruptions mean more reliable deliveries, and retailers see stock accuracy and product availability improve as a result.
Our RAS Prosper™ dashboard provides management information and identifies root causes and error reasons before dispatch. The service can also run alongside Pick Accuracy audits with the same team, which gives you a single integrity function and moves the whole service closer to cost-neutral.